Using travel agency software, tips to increase the sales performance.

With summer is on, people are planning for travel & vacations. Travel agencies are also pushing the operations to meet the demands. As the competition is high, its important to connect to right clients, either using a great travel agency software, supported by a good CRM team. Following are a few tips to increase the sales.

As most of sales are through online travel agency software, use a travel software which connects to social media. Most of the clients read the reviews before they make the purchase.

Travel Agency Software

Find the real interests of your potential customers and highlight them. Encourage them to send and update the reviews / comments on your travel website, which is anyways accessed by several potential clients.

Going to places is always trending in the social media. Travellers when dissatisfied or angry at a restaurant, hotel, or a flight immediately inform the world through social media. Sometimes they appreciate good service. Interact with them, win their trust, and transform them to your loyal customers. Create a separate travel blog to accommodate the end user contents.

With pictures, videos, questions or statuses you can get followers and likes. Social media will tell you where to improve. Social media is big tool to boost sale. A buzzing travel portal will always convert more sales.

Offers are an all-time favourite for customers. Declare discounts and freebies frequently. Sell hotel booking, flight booking and activities together. Travel packages attract even reluctant customers. Publish everything using the CMS of your travel portal software and share it to clients.

Use SMS sending software to sell ‘last-minute’ flight tickets at great discounts, when there are unexpected cancellations in flights or when tickets are not sold out enough. Who will not desire to get highly discounted last-minute deals to their dream destinations on their mobiles. You can also use your mobile app for this. You can keep your customers updated on new destinations etc.

Your travel software must remind them about travel insurance, special baggage regulations or about the delay of their flight. Users will always appreciate taking care of these small things.

You can concentrate on a certain demographic area, a type of travel, a destination and make a travel niche. Your travel software will play a significant role in keeping in contact with these special people even when they are on the move.

Regarding Author:

Author is a travel technology expert and has been involved in several travel portal development projects. 

10 Things To Consider Before You Design Travel Website or B2C, B2B Travel Portal

Everyone loves to travel. Nowadays the number of travellers have increased tremendously. While initial thought of journey arise in the mind, many tend to get more information from the online sources. They search for the destinations, best deals, flight bookings, hotel reservations and best time for travel on different OTA websites and travel portals.  

Travel Website Development

The traditional model of making personal visit to any of the travel agency and placing the booking, have totally changed. All the bookings happen online. Hence, your travel website should be technologically advanced to meet the needs and preferences of your client.

If you are a travel agent and you plan to develop travel website for your company, make a note of  the below mentioned factors. For those who own their own websites, you might be wondering why you are losing business? For all your queries, we are providing 10 important facts to consider before you design travel website. If these factors are followed you can gain reach and thereby your business develops.

1. Responsive Design

The website should be developed on responsive design platform. This enable your website to perform well on mobile devices too. Every time customers won’t browse on desktop and make their bookings. Therefore, it’s very important to provide them best user experience while they sign-in to your website using tablets or mobile phones.

2. SEM Benefits

Search Engine Marketing (SEM) is very vital to ensure top ranking of your website in the search engine. Google Adwords and Keywords adds-on to this scenario. A professional web development company’s help is advisable to gain visibility in organic as well as advertisement links on any search engine.

3. Proper placement of Call-to-Action Buttons

The purpose of your website is to generate business leads. In that case, it is very important that you place call-to-action buttons in the proper space. Here certain psychological factors are also to be considered. Behavioral psychology will enable your website to choose and create meaningful typography, layouts and colors.  

4. Content Management

Content Management is another major factor to be considered. A lot of contents arranged in a messy way will never generate business from your website. The contents should be short and apt for the context. Infographics and images can give more look and feel to your travel website design.

Travel Agent Website

5. Boost Offers and Deals

Your web design should showcase the best deals or offers to initiate traffic. Many people plan their travel while they get good offers for flight tickets. Some travellers even prefer travelling during off season to save their money. So a way to make a proper plan on managing the deals and season should be integrated within the website to evoke interest in website visitors.

6. Integration of Online Chat/ Call Services

24x7 customer support is required if you plan to run a booking website for travel agency. If you have clients from all around the world, then online support should be organized on the basis of geographical locations.

7. Search

Instant search feature has to be embedded in your website. This helps the visitor to get the required information by entering fields in the available search form. Date, time of travel, location all these are mandatory fields to be included in the form.

8. Location Based Services

Customized services based on location can generate more clients for your business. For that you need to integrate other service providers to your website. Car rental, hotel reservation etc. based on destination helps the traveller to make bookings prior to their arrival.

9. Partnership with Service Providers

Partnership with local and international service providers will always end up in gaining more customers for your travel agency. All range of bookings starting from budget travel options to 7 star reservations can be included in your list of services.

10. Integration of Website Translator

If the aim of your business is to gain a global presence then the website translator has to be embedded within the website design. Though English is a global language, people from many parts of the world won’t be able to read and understand the content on your website. To avoid this difficulty, website translator must be a part of the website.

These are few key things, one should take care while setting up a travel portal.